1.How to make an order on the website?
A) Search item with keyword
Search the item you like in the search bar and type the quantity you want, then add to your P.O. Our Search engineer system is so strong that you can find what you need simply.
B) Order from Price list
Click the Price list on the home page, you can see the price range of all products on the website.
C) Contact our sales
You can send a list with the item ID and quantity in Excel Document (PO-WT.xls) to one of our sales, then you will get a quota in 24 hours. Find our sales from http://www.westingames.com/news/Contact_us/
2. How to choose Shipping way?
A) Shipping method:
1. Express: DHL, EMS, UPS, FedEx,TNT, Aramex, Some Special line. Air transportation, Sea transportation, etc
2. Small Package service: China registered Air Mail, Netherlands Mail, some others mails service of the World or even shipping through Aliexpress express.
B) Procedure:
a）After opening your cart, click “next step”, then you can find a page to fill in shipping address and choose shipping method. As below:
b）After choosing the method of delivery, a rough freight cost will be shown. Then click ”submit” and an accurate quotation will be made by your assistant later, if not, contact with your assistant timely.
C) Freight:
1、In most situation, the Packing weight is up to the total weight on our website. Except that the volume is far larger than weight.
2、The freight shipping cost is different between goods with and without brand.
For DHL/UPS/FedEx, There will be a big discount if the weight of package reaching 21KG. As below:
Shipping fee for DHL to USA (Brand goods)
3. How can i get warranty?
The Warranty covers all kind of products on the website. For more details, please check http://www.westingames.com/news/Solution_Warranty/.
4.How to contact with my assistant?
The working time for Westingames is from 9:00 To 18:30(UTC+8). You will get reply within an hour if you chat with your assistant during working time. You can also leave a message to your assistant. He/she will reply you ASAP.
A) By email
B) By facebook Page
C) By Skype
D) By Telephone
E) By whatsapp
F) By Wechat
G) By face-to-face
5. How to pay?
For details please visit http://www.westingames.com/news/How-to-Pay/
Enjoy your shopping!
